Q. What must the sector put in place to be sustainable?
With the prevailing economic situation in the country, the Insurance sector should mainly concentrate more on a protection based platform rather than bringing forward the investment element coupled with long term life insurance products .furthermore, with the current pandemic situation as an industry, we should mainly concentrate on health care solutions to cater to the needs of the public to face the post, covid health challengers, into the future. Also, due to lots of travel restrictions imposed by the government, we should take steps to strengthen the distribution efficiency and uplift the service standards on an E based solution platform by improving the IT division at all levels to support the selling cycle process.