People’s Bank first to accept fingerprints for pensioner verification

People’s Bank has made history by becoming the first state bank to accept fingerprints of pensioners for verification purposes, in lieu of conventional life certificate.

The official launch ceremony was held at the People’s Bank Head Office under the patronage of Chief Guests Former Auditor General – S. Swarnajothi and Veteran Musician – Edward Jayakody, Director General of Pensions – A. Jagath D. Dias,  Additional Director General – K. A. Pathmapriya,  People’s Bank Chairman – Sujeewa Rajapakse, Chief Executive Officer / General Manager –  Ranjith Kodituwakku together with People’s Bank Corporate and Executive Management, Officials of the Pension Department and a large gathering of customers were also present at the event.

In keeping with the “Vistas of Prosperity and Splendour” manifesto of the Government which aims to utilize technology to enhance the efficiency and output of the State sector, the Department of Pensions recently introduced a facility that enables pensioners to use their fingerprint as verification instead of the time consuming process of obtaining and submitting a life certificate to the Department.

Accordingly, with this new facility any of the nearly 650,000 pensioners in the country, irrespective of whether they are a People’s Bank customer or not, can walk into any of the selected People’s Bank branches and conveniently provide their fingerprint on a specialised electronic device. The fingerprint is accepted as equivalent to the submission of the life certificate and is instantly updated in the Department of Pensions records. The facility is initially available at 75 People’s Bank branches across the island and will be subsequently expanded to other branches in the future. The new technology-driven process using the fingerprint is a welcome relief to all pensioners as they will be able to attend to this verification matter conveniently by making a quick visit to a People’s Bank branch.

The obtaining of the life certificate by the pensioner is annual occurrence and plays an important role in the Department of Pensions’ efforts to regulate the process of pension payments. All pensioners are expected to obtain this life certificate through a tedious process that involves their respective Grama Niladhari Officer and Divisional Secretariat. Initially, all pensioners are mailed applications for the Pensioner Life Certificate during a particular time period of the year. This application has to be duly completed by the pensioner, certified by the Grama Niladhari and sent to the Divisional Secretariat. The main objective of this process is to verify the pensioner’s details and avoid overpayments.

Pensioners can call People’s Bank on 1961 or visit  the People’s Bank branches currently offering this fingerprint verification facility.

For 59 years People’s Bank has gone to great lengths to provide innovative financial solutions to its valued customers spread across the island. The Bank due to its wide network and close relationship with its customer base is uniquely placed to understand the hopes and dreams of every customer – from the new-born baby to the employed professional to the senior citizen enjoying retirement. It therefore dedicates all its efforts to come up with mechanisms to provide both knowledge and financial solutions that help these customers realise their financial aspirations and improve their quality of life.

Through its network of 739 branches and an extended ATM network of over 4,000 ATMs set up in partnership with Lanka Pay Gateway, People’s Bank continues to provide financial solutions to over 14 million customers across the island as Sri Lanka’s leader in digital banking services with an asset base of Rs.2 trillion. Through the Bank’s network of Self Banking Units located islandwide, customers can enjoy a convenient and efficient banking experience 24 hours, 7 days a week and 365 days a year, without ever having to visit a bank branch. By always supporting industries such as agriculture, real estate, commercial development, small and medium-scale enterprises and imports/exports ventures, People’s Bank continues to lead from the front in contributing towards the development of the country while also helping to build a society that is financially strong and ready to face the future.

– Ada Derena

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